Hello, I'm Wes, and I'll be assisting you today.
There may be a hardware malfunction that is causing the issue.
At this point we can reset the router to see if it will come back online.
On the back of the router, there is a small reset button.
1. Unplug the power from the router
2. Using a pen, press and hold the button down for 10 seconds and release.
3. Plug the router back in along with all the cables and let it start up
4. Test to see if you get connectivity.
Let me know if you need additional help so I can assist further.
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