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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Re:Amazon Firestick--We purchased and used the Firestick in

Customer Question

re:Amazon Firestick--We purchased and used the Firestick in our TV without difficulty. After several months of not using the Firestick we tried using it and it isn't working.
We changed the batteries on the remote..nothing else has changed. It appears dead.
Please advise.
Submitted: 6 months ago.
Category: Networking
Expert:  Nathan replied 6 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me how the stick is connected?
It is of course plugged into the hdmi, but do you have another cord connected to usb, or to a power outlet?

Expert:  Nathan replied 6 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan