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Josh, Helpdesk
Category: Networking
Satisfied Customers: 15545
Experience:  5 years as Network Admin, 10+ years of IT support
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I have forgotten my pass word, can not strat : when I bought

Customer Question

I have forgotten my pass word, can not strat
JA: When did you last reset your username and password?
Customer: when I bought my laptop
JA: What troubleshooting have you tried?
Customer: I can not boot my new laptop
JA: The network expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: just get me started
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Networking
Expert:  Josh replied 4 months ago.


What is your email address?

Expert:  Josh replied 4 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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