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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9063
Experience:  Information Technology Specialist
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I cannot get internet service in my house on my IPad. It had

Customer Question

I cannot get internet service in my house on my IPad. It had been working until a week ago. We have no problems on our computer, nor do I have problems getting internet when I'm in the ATT store asking these questions.
Submitted: 4 months ago.
Category: Networking
Expert:  Randy IT Tech replied 4 months ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Let me know if this does not work and we can try another solution.

Follow the instructions below to reset your iPad's network settings:

Step 1:
Tap Settings.

Step 2:
Tap General.

Step 3:
Scroll down to the bottom of the page and tap Reset.

Step 4:
Tap Reset Network Settings.

Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.

Step 6:
Wait while your iPad resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPad will also automatically restart. Try reconnecting your iPad to the network again.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Expert:  Randy IT Tech replied 4 months ago.

Did that work for you?

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