Hello how are you George? How long have you been experiencing this error?
OK when you say it is getting -network error where are you seeing this exactly?
OK can you try to use internet explorer and see if you get the same problem? To do this, click start, run, then type iexplore in the run box.
Please let me know if you have trouble testing this.
OK can you click on start, run, and then type cmd.
Then press OK.
We will see if we can hit the internet through the DOS prompt. Are there any applications that see to be actually working with the internet? Is Windows Update working? Antivirus updating? Etc?
OK. AAre we talking right now through a phone connection?
OK that is fine. Tomorrow, I would try to go to a DOS prompt and type
If it gets a response we will further troubleshoot your browsers. If not, you can try
If you get a response, this could be a DNS issue. This is just to help us prepare for tomorrow. Let me know when power/internet is restored and we can continue. Have a great evening!
Let me know if this has been resolved or if you need additional assistance I am here to assist!