Did you go through the inputs on the remote?
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
It appears your question was mistakenly routed to networking, rather than televisions, sorry for the confusion.
Can you give me the full model number of the tv?
Can you also tell me specifically how the tv is connected to the dtv box? Meaning, where on the back of the tv (which port, they are all labeled) do you have the directv box connected to this new vizio?
Do you need more help with this?