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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 16873
Experience:  5 years as Network Admin, 10+ years of IT support
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IPhone wants passcode to access - I never set a code. Don't

Customer Question

iPhone wants passcode to access - I never set a code. Don't know what it is
Submitted: 9 months ago.
Category: Networking
Expert:  Josh replied 9 months ago.
Hi! Unfortunately, the only way to bypass the lock screen is to reset the device. As long as you have a recent backup, everything will be recovered after the restore. From another device, go to icloud.com/find.If prompted, sign in with your Apple ID.Click All Devices at the top of your browser window. Select the device you want to erase.Click Erase [device] to erase your device and its passcode.Select restore from backup