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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My Photosmart 7520 printer is showing "offline" and will not

Customer Question

My Photosmart 7520 printer is showing "offline" and will not print from my email. It
will copy and fax with no problem. I have gone through the reinstall steps and the
printer shows that it is properly connected wireless, but if I try to print it fails and the
offline message is given. I have an HP desktop .
Submitted: 5 months ago.
Category: Networking
Customer: replied 5 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 5 months ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

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