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Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Networking
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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I have a pioneer DDJsx2. Since I upgrade the software an

Customer Question

Hi I have a pioneer DDJsx2. Since I upgrade the software an my MacBook Pro the controller is not connecting.
Submitted: 6 months ago.
Category: Networking
Expert:  Jason Fenoglio replied 6 months ago.
My name is***** can try to assist. I was looking up this issue and I've noticed that OS X 10.11.4 had some serious issues with you model of Pioneer equipment. Do you use Serato DJ? If so there is an update that is supposed to fix the issue:https://serato.com/latest/blog/18467/serato-dj-182-now-available Apple also just released 10.11.5 that has quite a few bug fixes.
Expert:  Jason Fenoglio replied 6 months ago.
Please let me know if you were satisfied with your answer by giving me a positive review for you question. If you feel you need more assistance, I'm happy to help or I can open your ticket up to another Expert in the main queue. Thanks, Jason
Expert:  Jason Fenoglio replied 6 months ago.
Haven't heard from you to see if this fixed your issue. Let me know and don't forget to post my rating. Jason