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GeekGal
GeekGal, Network Administrator
Category: Networking
Satisfied Customers: 918
Experience:  MIS degree 15+ years Experience as Network Administrator
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I forget my facebook password ***** when I choose forget

Customer Question

hello I forget my facebook password ***** when I choose forget my password ***** send me the code on my hotmail email which is closed I havent use for more than a year
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Network Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I want to login to my facebook account Idont remember the password
JA: Is there anything else the Network Technician should be aware of?
Customer: the hotmail email which is linked with my facebook account I also dont remember the password
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Network Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Networking
Expert:  GeekGal replied 7 months ago.
Hi there. My name is*****'m sorry to hear that you're having this trouble, I will do my best to help you with it. Please give me just a moment to provide instructions for proving your identity to Facebook and regaining access via an alternative method.
Expert:  GeekGal replied 7 months ago.
Facebook, unfortunately does not provide direct phone support or live tech support. Luckily, when all else fails, you can regain access to your account by providing proper id and uploading it to them so they can verify your identity. Start here to begin reovery of your account. Here's a link to the types of id that are acceptablehttps://www.facebook.com/help/159096464162185and here's a link to a page that tells you how to upload them:https://www.facebook.com/help/153265828135764Once you have regained access I recommend that you immediately update your password, your phone #, and your email address so you can more easily regain access in future if your account is hacked or your password ***** ***** you can set up "Trusted Friends" who can help you regain access to your account. Here's a link to information about Trusted Friends:https://www.facebook.com/help/119897751441086?sr=4&query=trusted%20friends&sid=0fX5vKOneuQ7rjXGJ
Expert:  GeekGal replied 7 months ago.
I do apologize. I just realized that for some reason, not all of the links are clickable. I will re-post them for you. Start here to begin reovery of your account.Here's a link to the types of id that are acceptablehttps://www.facebook.com/help/159096464162185and here's a link to a page that tells you how to upload them:https://www.facebook.com/help/153265828135764Once you have regained access I recommend that you immediately update your password, your phone #, and your email address so you can more easily regain access in future if your account is hacked or your password ***** ***** you can set up "Trusted Friends" who can help you regain access to your account. Here's a link to information about Trusted Friends:https://www.facebook.com/help/119897751441086?sr=4&query=trusted%20friends&sid=0fX5vKOneuQ7rjXGJ
Expert:  GeekGal replied 7 months ago.
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