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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a desktop with Windows XP and a desktop with Windows

Customer Question

I have a desktop with Windows XP and a desktop with Windows 10 on a network through a arris cable modem. The Windows 10 can see the XP and my 2 printers but the XP can't see the Window 10 computer or the printers. The printers are wireless and connected to the router. The XP computer works fine and has internet from a wireless netgear adapter. Any suggestions to connect the XP computer.
Submitted: 6 months ago.
Category: Networking
Expert:  Byron replied 6 months ago.
Hi. My name is***** you for your question and the opportunity to assist.Try this on the XP machine:Click Start>>Runin the text area type: cmd and click OK.At the blinking prompt in the black window type the following command: netsh int ip reset and press Enter.Restart the computer and see if it now detects your other machine.
Expert:  Byron replied 5 months ago.
Hi. Have you had a chance to try that yet?
Customer: replied 5 months ago.

I tried this on my XP desktop and everything seems to be the same. It can see my network for internet access but does not locate any printer or other the windows 10 device. It doesn't even really see the modem.

Expert:  Byron replied 5 months ago.
Can we do a screen sharing session from the xp machine?
Customer: replied 5 months ago.

not right now, don't have time, try again later, thanks

Expert:  Byron replied 5 months ago.
Certainly. Come back here when you have some free time and we can pick up again.
Customer: replied 5 months ago.

i have some free time now if you are around

Expert:  Byron replied 5 months ago.
I'm here now.

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