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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Roland VP 540 lg format inkjet drops connection while printing large f

Customer Question

Roland VP 540 lg format inkjet drops connection while printing large files. it's goes thru the router. Changed IP address. didn't make a difference. Maybe too many devices on the network> 3 VOIPs, smart TV's Rokus, etc ?
Submitted: 6 months ago.
Category: Networking
Expert:  Quiksilver07070 replied 6 months ago.
Hello and thank you for choosing it always done this from the time you installed it in THAT particular location?Have you ever tried to use a CABLE for the network, and see if the problem persists?It may not be signal disconnect....but then could be.If you have imposed client limits on the WiFi SSID, then that could be the issue. But you would probably have known this.Have you looked at the limits settings on the WiFi SSID?
Customer: replied 6 months ago.
Printer is NOT WiFi. It's hard wired. Same thing happened with 2 different routers, 2 different locations.2 different internet providers, AT&T and Charter. Same equipment on the home network .Printer (Roland VP 530 54") to the router- 30' cat5, router to the computer 3' cat5 cable. It will print a 48" x 60" image, 80%, and just stop. RIP software says printer not connected, printer idles and says it 'processing'. Installed new cat5 shielded cable. same results.Not every time, Intermittent.
Expert:  Quiksilver07070 replied 6 months ago.
So, when you say...Not Everytime, Intermittent.....are you refering to the fact that SOMEtimes the printer DOES make it through the WHOLE LARGE print job successfully?.Maybe try putting the printer on its OWN network, along with your computer.....which would be dual homed (meaning that your network card on the computer has 2 IP address's) and have one IP for the printer network, and another IP for the EVERYTHING else network.This will eliminate any BROADCAST or potential network conflict that could be arising that is causing the printer to DROP its connection.