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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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The screen says "A network error has occurred.

Customer Question

The screen says "A network error has occurred. Do you want to set the internet settings. I do n't want to
Submitted: 8 months ago.
Category: Networking
Expert:  Jason Jones replied 8 months ago.
Hello,I am the person that will be helping you today.Is the device connected to the router/modem with a network cable or is it connected wirelessly?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 8 months ago.
It just plugs into the wall. Please, I can't afford this and it's pretty complicated to me. I don't want a membership
Customer: replied 8 months ago.
How much would it cost for you to do it?
Expert:  Jason Jones replied 8 months ago.
It plus into a wall? I am asking you how the SONY device is connected to the Internet. Is it done through a network cable or is it done wirelessly.
Customer: replied 8 months ago.
I'm sorry I'm 79 years old I think we th through the internet
Customer: replied 8 months ago.
can we just cancel this I have to me someone in 10 minutes
Expert:  Jason Jones replied 8 months ago.
Hello,I wish to help, but I first need to understand your environment a bit more, in terms of the network setup. In order for you to connect the Sony to the Internet, you will first need to either plug it into your Internet Modem/Router with a network cable or connect it wirelessly to your Modem/router.- Jason
Expert:  Jason Jones replied 8 months ago.
I have sent up your refund.