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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have linksys as my wireless router. past week or

Customer Question

I have linksys as my wireless router. For the past week or so my iphone and my ipad show that I am connected to WI-FI but, I have to click on Linksys everytime. I never had this problem before. I have the password ***** my WI FI. Help
Submitted: 8 months ago.
Category: Networking
Expert:  IT Miro replied 8 months ago.
Hello! My name is***** am a certified computer professional who will assist you with the problem you described.To confirm, you need to manually connect to your wireless network every time you want to access the Internet on your iPhone and iPad?I am awaiting your reply.Thanks,IT Miro
Customer: replied 8 months ago.
Yes, my husband's phone needs to be connected to linksys.
Customer: replied 8 months ago.
I reset the router to see if that would correct the problem, that didn't work.
Expert:  IT Miro replied 8 months ago.
Thanks for the information! Are you asked to type a WiFi password ***** time you want to connect, or you just need to tap on "linksys" without typing a password?
Customer: replied 8 months ago.
just need to tap on linksys
Customer: replied 8 months ago.
I do not want you to remote in
Expert:  IT Miro replied 8 months ago.
Other than iPhone and iPad, have you connected any other device, such as a computer, to your linksys wireless network? If yes, were you asked to type a password ***** it?
Customer: replied 8 months ago.
Please cancel my request. I don't have time for this right now. Thank you
Expert:  IT Miro replied 8 months ago.
You can come back here anytime later when you have time.
Expert:  IT Miro replied 8 months ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Expert:  IT Miro replied 8 months ago.
Hello!Let me know if you were able to receive my messages.