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Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 9554
Experience:  11 years work with Internet/IP, routers, networks, servers
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Can you help me please without charges please I have anacer

Customer Question

can you help me please without charges please I have anacer iconia W700 aNDROID WAS ABLE TO GET ONLINE AT FIRST NOW WHEN I POWER IT ON TELLS ME no NETWORK CONNECTION THIS IS NOT RIGHT NOW I CANNOT GET ONLINE AT ALL ON IT
Submitted: 8 months ago.
Category: Networking
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

First, you need to go into its Settings, Network Settings, WiFi or Wireless Settings, and then Enable the WiFi or Wireless Settings, i.e. turn the WiFi network to On or to Enabled.

Second you need, once that is done, to

1. find a nearby WiFi station that is your own, by its name.

2. connect to that nearby WiFi station.

Customer: replied 8 months ago.
I do have wifi in the house and was connecting to the widi then all the sudden the Iconia decides not to connect the device shows the wifi on it but has quit connecting So I no longer can get online
Customer: replied 8 months ago.
I hope you see mt message
Customer: replied 8 months ago.
my not mt
Customer: replied 8 months ago.
Could you possibly email me some "steps" to go through to possibly fix this issue?
Customer: replied 8 months ago.
Are you with me now?
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 8 months ago.
DISREGARD PLEASE the remote service request
Customer: replied 8 months ago.
I did that by accident
Expert:  Russell H. replied 8 months ago.

OK, understood... no Remote Tech Support needed.

Expert:  Russell H. replied 8 months ago.

I was thinking: your iconia (or whatever it is) WiFi may have changed its configuration.

So you need to connect to it again, Manually. Re-enter the info for connecting. The configuration it has stored, now, for connecting appears to be invalid.

Customer: replied 8 months ago.
Can you email me the direction on manually re-entering the info for connecting pleas I would greatjy appreciate it. Thank You Sherry
Expert:  Russell H. replied 8 months ago.

OK.

Do you have other devices that access your local WiFi internet?

Does you local WiFi box have indicator lights that show it is On and active?

Have you switched the WiFi on your Iconia, to On, yet? or do I need to include instructions on how to do that, also?

With that data, I should be able to put those instructions together for you.