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Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 15745
Experience:  CISCO Certified Networking Engineer
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HAVE JUST UPDATED SOFTWARE ON MACBOOK PRO LAPTOP, HAVE

Customer Question

HAVE JUST UPDATED SOFTWARE ON MACBOOK PRO LAPTOP, HAVE PANASONIC VIERA TV AND INTERNET NOW NOT WORKING, IT SAYS CHECK GATEWAY CONNECTION, SIGNAL FROM WIRELESS HUB IS FINE, DO NOT KNOW WHAT TO DO!
JA: Thanks. Can you give me any more details about your issue?
Customer: HAVE CHECKED IP ADDRESS AND SUBNET, BUT DO NOT KNOW WHAT GATEWAY CONNECTION IS!
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Submitted: 8 months ago.
Category: Networking
Expert:  Pete replied 8 months ago.

Hello,

The Gateway connection is your wireless hub/router.

Try restarting the router and let me know if that helps.

If that doesn't work, try forgetting the current wireless connection on the TV, and set up a new connection.