How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 15743
Experience:  CISCO Certified Networking Engineer
30970729
Type Your Networking Question Here...
Pete is online now
A new question is answered every 9 seconds

I bought a new Linksys E a 3500 to replace my 2.4 GHZ

Customer Question

I bought a new Linksys E a 3500 to replace my 2.4 GHZ broadband router. I took the wiring out of the back of the old router and inserted them into the new router and have since lost Internet connection.
Is it necessary to use the CD in order to do a set up procedure?we have an Apple iMac and an Apple iPad which we use frequently and without the router working properly we have no Internet connection. Paragraph are you able to help
Submitted: 8 months ago.
Category: Networking
Expert:  Pete replied 8 months ago.

Hi Dennis,

Expert:  Pete replied 8 months ago.

Hi there,

Yes, the new router will need to be configured with the settings provided by your internet provider.