Are you sure that the password *****'re entering is correct?
May i connect with you remotely on your computer to check the router settings?
This is a paid service. I am assisting you with your issue, so yes.
The charge for remoting in to your system and troubleshooting the router would be $26
You can request refund by mailing***@******.***. Since i am a tech only, i cannot assist with refunds. BUT once you e-mail, they will be able to have it refunded.