I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
Yes. I am here.
you can start secure connection if you want to
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.
Do you have any suggestions I can try before I buy new router?
My suggestion is to allow me to analyze your router setup and go from there. It appears that you declined the remote service.
I have troubleshoot the problem. There is lot of interference with 2.4 ghz signal as I have landline and other running on this specturm. I turned to 5 ghz it works fine. I used scanner that comes with mac to find optimal channel and different channels and others using mac scanner utility.
Thanks for help!
You are very welcome. Is there anything else I can help with while you have me here?