As I understand, you have forgotten your admin password ***** Windows Vista, correct?
If that is so, then you'll need access to another working system as this process involves creating a bootable CD. Do you have access to another system ?
Thanks and Regards,
Yes, you can. Is the other system windows based?
Not entirely. But don't worry, I will thoroughly assist you
It shouldn't be a problem. But can you take a backup somewhere?
Is it possible for you to take a backup of the contents of your USB drive?
Although, you won't lose the contents but it's a precaution.
Yes we can. Same time, tomorrow.
9AM EST? What time is it now at your end?
Can we make it 10AM CST?
Before we begin tomorrow, could you please download and install the following software?
Correct, you load it on another computer. You will need this to burn contents on your CD.
Cancel as in? Cancel the service?
Yes, you can cancel. Regarding the charges, I am not the right person to answer this. I will ask the moderators to help you out.