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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8694
Experience:  Network consultant for over 20 years.
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I bought a usb super drive macbook. I received a disc with 8

Customer Question

Hi. i bought a usb super drive for my macbook. I received a disc with 8 portraits that a photographer took on a cruise of me. I can't seem to open the photos. is it possible that the disc is written in a way that mac can't open it?
Submitted: 9 months ago.
Category: Networking
Expert:  Mike the Mac Medic replied 9 months ago.

Does the disk mount on your Desktop?

Customer: replied 9 months ago.
No. It simply plugs into mac with use connection.
Expert:  Mike the Mac Medic replied 9 months ago.

Select the first icon in the Dock, the face (Finder), then go to the top left of your screen to Finder / Preferences / General and check all boxes under Show these items on the Desktop.

Expert:  Mike the Mac Medic replied 9 months ago.

Do you see it on the Desktop now?

Customer: replied 8 months ago.

Hi Mike. i get the disk shown on my desktop. i just can't open any of the pictures. than,s

Expert:  Mike the Mac Medic replied 8 months ago.

Can you attach one of the pictures here?

Expert:  Mike the Mac Medic replied 8 months ago.

I can help you by remote if you wish

Expert:  Mike the Mac Medic replied 8 months ago.

Or you can send me one of the files:

Go here with any web browser:

http://tiny.cc/upload-to-mikemacmedic

Choose Select Files and navigate to your file(s) to upload or you can also just drag the file(s) to the Upload box, then click on Start Uploading Files or Cancel to stop