Does the disk mount on your Desktop?
Select the first icon in the Dock, the face (Finder), then go to the top left of your screen to Finder / Preferences / General and check all boxes under Show these items on the Desktop.
Do you see it on the Desktop now?
Hi Mike. i get the disk shown on my desktop. i just can't open any of the pictures. than,s
Can you attach one of the pictures here?
I can help you by remote if you wish
Or you can send me one of the files:
Go here with any web browser:
Choose Select Files and navigate to your file(s) to upload or you can also just drag the file(s) to the Upload box, then click on Start Uploading Files or Cancel to stop