How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Installed Windows 10 yesterday. Continue to get our wireless

Customer Question

Installed Windows 10 yesterday. Continue to get our wireless internet connection disconnected
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.

Hello,

I am the person that will be helping you today.

May I ask how long it stays connected before it disconnects? While it is connected, are you able to access the Internet?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 1 year ago.
this morning for about 4 hours and then disconnected.. Yesterday we had the laptop on for 5 hours, when we started-up this morning, no connection. All was fine with windows 8 before we replaced it with windows 10 and now have this issue.
Expert:  Jason Jones replied 1 year ago.

Thank you for the update.

How about this; can you plug the problem wireless computer into the router or modem with a cable and allow me to run a secure remote assistance session on the computer so I can setup the wireless connection?

Related Networking Questions