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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Need help setting up outlook email

Customer Question

need help setting up outlook email
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Hey Jason - are you still there?
Expert:  Jason Jones replied 1 year ago.

Yes, I am.

Customer: replied 1 year ago.
okay - I believe I have thoroughly screwed up my existing outlook settings trying to get my timewarnercable email settigs set up
Expert:  Jason Jones replied 1 year ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Customer: replied 1 year ago.
can you assist?
Expert:  Jason Jones replied 1 year ago.

Yes. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.