How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike the Mac Medic Your Own Question

Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8698
Experience:  Network consultant for over 20 years.
25267123
Type Your Networking Question Here...
Mike the Mac Medic is online now
A new question is answered every 9 seconds

Setting up airport time capsule not seeing it in wireless

Customer Question

setting up airport time capsule not seeing it in wireless drop down menu in menu bar
JA: Thanks. Can you give me any more details about your issue?
Customer: in airport utility showing as airport time capsule but on wrong network
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Networking
Expert:  Mike the Mac Medic replied 9 months ago.

Did you reset the Time Capsule? If you reset it or it is new it will be a random number after the word Apple?????, or in the Airport Utility it will find it as a new Time Capsule for setup.

Expert:  Mike the Mac Medic replied 9 months ago.

It will be under "Other WiFi Devices".

Expert:  Mike the Mac Medic replied 9 months ago.

Do you still need help I never heard back from you?