Hi. My name is***** you for your question and the opportunity to assist.
What error are you receiving when you try to set up a user?
Thanks. Has your router been set up to forward these ports?
Your Xbox need to have information sent to it using the ports listed above.
On your router you direct information sent on those ports to the IP address that your Xbox is using.
That is how the Xbox receives services.
What is the brand and model number of your router?
Thank you. Here's a guide:
If you need a little help with this please don't hesitate to ask.
Hi. Is the Xbox up and running now?
Please let me know if you need anything.