I'm sorry about the issue. What's the model of your new laptop?
Is it the Wi-Fi/ wireless password? Or is it the new laptop's login password?
What is the model of your Internet/wireless modem/router device?
Do you have an (old) laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.