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Claws224, IEEE Network Engineer
Category: Networking
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Experience:  IEEE, Microsoft
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I Bought a laptop and it will not take my password

Customer Question

I Bought a laptop and it will not take my password
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your new laptop?

Is it the Wi-Fi/ wireless password? Or is it the new laptop's login password?

What is the model of your Internet/wireless modem/router device?

Do you have an (old) laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

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