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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a Lenovo laptop that I bought about 15 months ago,

Customer Question

I have a Lenovo laptop that I bought about 15 months ago, but haven't used for a while. I want to start using it again but it won't accept my password ***** keeps referring me to a website that I can only access if I can log onto my device and reach the internet. That's really stupid, wouldn't you say? Can someone there help me reset my password? You can call me at(###) ###-#### ***** email is***@******.***
Submitted: 9 months ago.
Category: Networking
Expert:  Martin replied 9 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

What version of Windows have you got installed on it and what website is it referring you to?

Please reply using the box below.

Regards,
Martin