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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9620
Experience:  Information Technology Specialist
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I have an att.net email account but can not access it it

Customer Question

I have an att.net email account but can not access it it keep saying wrong password ***** I for got the security question answers I don't what to do please help
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue. What is the att.net email name please?

Customer: replied 1 year ago.
It the end om my ID
Expert:  Randy IT Tech replied 1 year ago.

okay, what is that full email address please?

Customer: replied 1 year ago.
i forgot my answers to my security questions
Expert:  Randy IT Tech replied 1 year ago.

okay, thank you. Give me a moment to check on this please.

Customer: replied 1 year ago.
Ok
Expert:  Randy IT Tech replied 1 year ago.

what is the last name on that email account please?

Customer: replied 1 year ago.
Huntley if I talk on the phone I can not do Internet too
Expert:  Randy IT Tech replied 1 year ago.

okay, that is fine. We can chat here.

Expert:  Randy IT Tech replied 1 year ago.

do you have any idea on these questions>

Question 1: What is the last name of the most famous person you've ever met?

Answer to Question 1

Question 2: What was the last name of your childhood best friend?

Answer to Question 2

Customer: replied 1 year ago.
Question 2 is Owens I don't remember question 1 answer
Expert:  Randy IT Tech replied 1 year ago.

okay, unfortunately the account requires those. Sometimes it will offer a different verification.https://www.att.com/contactus/

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