Hi Don. My name is***** you for your question and the opportunity to assist. If you connect a PC or laptop to the micro cell
are you able to get an internet connection?
Has the micro cell been activated?
Take a look at the setup guide: https://www.att.com/att/microcell/downloads/ATT_MicroCell_UserManual.pdf
Hi. A CM400 is a cable modem. I'm assuming it's connected to the Internet port of the 6100 via ethernet cable and you have
your computer, printer and wireless devices connecting to the internet through the 6100. How am I doing so far?
Ok. And the micro cell is sitting by a window with an unobstructed view of a clear sky? Those things need
to be able to connect to the GPS satellites.
That's sounds good. Have you been here: http://www.att.com/att/microcell/?activate
You can check on the 6100 if it shows up as a client. Meaning that the router would issue the micro-cell an IP address.
You should be able to open Netgear Genie from here: www.routerlogin.net or www.routerlogin.com should work as well.
It should show up as a device in the Network Map (see attachment)
If you get prompted for a username/password
use admin/password ***** get in.
It looks like the router needs to be set to forward ports
to the microcell IP address
From Netgear Genie, look in the Router Settings section
There should be a section to set that up.
Do you need me to connect to your computer?
Certainly. Make sure to Save/Apply the changes.
Ok. Give me a couple of minutes to set up the connection.
From your computer, please click the link below. When the page opens click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
Click the start button and in the search area type: downloads
Open the Downloads folder from the search results at the top.
In the Downloads folder look for a file called: Elsinore.ScreenConnect.Client
Right-click on it and select Open or Run
Go to www.teamviewer.com
Download Teamviewer 11 and install it for personal/non-commercial use.
When the program starts it will give you two sets of numbers.
Your ID and Password
Send me those numbers and I'll be able to connect to you.
The program needs to stay open. Start it up again.
It may or may not give you a new password.
It's OK to minimize the program but don't close it.
HI. I just got back. Let me take a look.
What's your new teamviewer password?
Did Teamviewer give you a new password?
You need to leave the program open.
You may have a different password
I found this interesting: http://www.tomshardware.com/forum/41287-42-netgear-3700-port-forwarding
This guy is using a different model Netgear but he's trying to forward port 123 for a Vodaphone device
that is the equivalent of a microcell.