I am the person that will be helping you today.
How do you wish to share the connection? How will the other computers be connecting?
I will be standing by.
What is the brand and model name of your ADSL router that you wish to use?
This will require a bit of configuration on your part. You will need to first share the Internet connection from the wireless card to the Ethernet port, plug the computer into one of the LAN ports on the modem, disable the DHCP server on the ADSL modem, and change the LAN IP on the modem to something that fits in your subnet. Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.
I have remoted into computers several thousand times with no issues, but I understand your anxiety.
What do you know how to do already? Do you know how to log into the modem, change the LAN IP on the modem, and disable DHCP on the modem?
I am not sure I understand what you have done. You changed the LAN IP address on the router to 192.168.0.11? That will not work. You need to change the router's LAN IP to the subnet of the Ethernet port.- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: cmd- Click the Ok button.- In the black window, type the following and press Enter: ipconfig- Press Enter Question #1: What is shown for the IP Address, Subnet Mask & Default Gateway for the Ethernet Local Area Connection?
That means that the Internet Sharing is not enabled. Did you share from the Wireless adapter of from the Ethernet adapter.
I was under the assumption that it was still enabled. Yes, enable the sharing on the wifi adapter.
No. You need to do that to the Wireless connection because you are 'sharing' the connection from the Wireless adapter. Disable sharing on the Ethernet port and enable it on the wireless adapter.
What is the IP now on the Ethernet card?
Thank you. Change the LAN IP address on the modem to 192.168.137.250 with the subnet of 255.255.255.0
After that is saved, make sure to disable the DHCP server on the modem.
Make note of that IP Address. You will need it to make any changes to the modem.After you do that, you can simply plug another computer into the modem and it will access the Internet.
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason
- In the top menu bar, click Interface Setup.
- Click the LAN link
- Change the IP Address to 192.168.137.250- Change the IP Subnet Mask to 255.255.255.0- For DHCP, choose the Disabled option.
- Click the Save button.
After that is complete, you should be all set.
Yes. Restart the modem.
It should work. Plug a computer into the modem and see which IP address it pullls.
You have both the main computer and another computer plugged into the modem?
Okay. So you have the computer plugged into the modem with a cable, correct? And you are connected the mobile devices wirelessly to your modem?
You must have the computer plugged into the modem. That is how it works. The wireless connection is shared from the computer, to the modem via the Ethernet cable.
What problem did you have before? Before, you didn't have it setup correctly at all. Now it is setup correctly. You must leave the PC connected to the MODEM.
What does it mean when you say it is not 'detecting' it?
That is a new problem. Please, verify that the cable is plugged in securely both into the modem and the PC.
What is the ip address of the ethernet adapter?
Just to be clear, you already changed the IP address of the modem to 192.168.137.250 and disabled the DHCP server on it, correct?
So when you go to http://192.168.137.250, does the modem's configuration page come up on the computer while you are plugged into it?
You have the computer plugged into the modem, you changed the IP address on the modem to 192.168.137.250, but you cannot connect to it now? It should be all set. Are you still against me remoting in and finishing this for you.
You gave the wrong password.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 69 and click the circle button to start the remote application.
Your modem seems to be faulted. It kept losing connection while I was connected. We couldn't access it by ip even after resetting it.
Do you have another router you can use for this?
There is always a chance that the problem is with the cable.
Yes, I am available now.