Hi Laurel, thanks for the reply. You had made no mention of any prior steps taken or any restrictions you've encountered so far. While I understand your concern regarding the charges, your patience would be appreciated. This is an ongoing conversation, there is no magic instant fix.
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work.
Rating is not done until the very end.
If you cannot get back into it, you'll need to do a factory reset of the tv, which is in the setup menu.
From there you can do the manual configuration and enter the suggested settings.