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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9267
Experience:  Information Technology Specialist
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I have a iMac and connected to the Wi-Fi network.When I go

Customer Question

I have a iMac and connected to the Wi-Fi network.When I go to safari, I get "not connected to the internet", also "computer off line". I checked my connections everything looks OK.
Submitted: 10 months ago.
Category: Networking
Expert:  Randy IT Tech replied 10 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Try this,

  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
  3. Click Remove Now in the pop up window that appears.
    Then press and hold the power button for 60 seconds, then power on and check safari.
Expert:  Randy IT Tech replied 10 months ago.

did that work for you?

Please let me know if you need more help.