My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
1. On the Home screen, touch All applications and then touch Internet.
Enter web address
Press the address bar.
Key in the address of the required web page and press Go.
Add current web page to bookmarks
Press the bookmarks icon.
Press the add bookmark icon.
Edit the name of the bookmark and press Save.
Go to bookmark
Press the required bookmark.
Return to the home screen
Press the Home key to return to the home screen.
For Google Chrome application:
1. On the Home screen, touch All applications and then touch Chrome.
Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.
Thank you very much!
did that work for you?
Please let me know if you need more help.