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IT Miro
IT Miro, Computer Scientist
Category: Networking
Satisfied Customers: 3139
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have a TP Link W8941N modem I want to change from Chinese

Customer Question

Customer: Hi I have a TP Link W8941N modem I want to change from Chinese to English
JA: Thanks. Can you give me any more details about your issue?
Customer: The modem main page is in Chinese and I need to get to the language options to change it to English
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Submitted: 1 year ago.
Category: Networking
Customer: replied 1 year ago.
A picture of the modem model is attached.
Expert:  MichelleNetwork replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Yours is in traditional Chinese. You can use the relevant English firmware on it.

What's the hardware version of this router?

Expert:  MichelleNetwork replied 1 year ago.

i see you have to modem picture.

Expert:  MichelleNetwork replied 1 year ago.

Download the English firmware and update the firmware.

http://www.tplink.com/be/support/download/?model=TD-W8961ND&version=V3

Customer: replied 1 year ago.
Hi Michelle - I am struggling to find the page after logging in where I can upgrade the firmware as everything is in Chinese. I managed to login ok.
Customer: replied 1 year ago.
That is what I can see - which of those links takes me to the firmware update page?
Expert:  MichelleNetwork replied 1 year ago.

i am looking at it give me some time to analyze.

Expert:  MichelleNetwork replied 1 year ago.

you may refer to this video link and see if this helps.

https://www.youtube.com/watch?v=rlQRVpUuCxs

Customer: replied 1 year ago.
Hi - I tried to upload the V3 firmware for the W8961ND as suggested and the upload fails with error code 4503 and a message. I asked someone to translate the message and it says the file you attempted to upload does not match this model. So I need a solution that works.
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

I see you have been trying to change the language of the router interface from Chinese to English. Based on the picture you attached, your TP-LINK router model is TD-W89841N - hardware version V5.0.

I have checked that model and found out that it is being sold only in China, and for that reason, there is no other language available other than Chinese.

The previous Expert sent you a link for English firmware, but that applies to another model - TD-W8961ND, so that is why you got an error message when trying to upload it.

So, all the firmware versions for TD-W89841N are in Chinese. See this link:

http://service.tp-link.com.cn/list_download_technology_1_0_11.html

Since TP-LINK hasn't provided firmware in other languages, other than Chinese, unfortunately, I don't think there is a way to change the language to English for that router model. However, you can contact their technical support and ask them yourself.

You can send an e-mail to *****@******.***

I am sorry if I wasn't much of an assistance. If there is anything else I can help you with, let me know.

Best regards,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

Have you already contacted the TP-LINK support as I suggested? If so, what did they say?

Let me know,

IT Miro