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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My e3000 was set up by a professional. Next windows update

Customer Question

My e3000 was set up by a professional. Next windows update ran. my cisco router failed to connect and I do not know how to get it back. my guru is helping his ailing Mom and is very busy. will u help me?
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you mean the latest windows update has corrupted your wireless internet on your computer?

Is there any error or message?

Do you have an extra Ethernet / network cable? If yes, can you connect the computer to the Linksys e3000 router with an Ethernet / network cable temporarily, then does internet work with wired cable connection or not?

Please reply at the box below. Thank you.

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