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Unless you made a backup before you forgot your password, there isn't a way to save your device's data. You'll need to erase your device, which deletes all of your data and settings.
We will have to choose a method to wipe and restore the iPad. Do you know what version you have purchased?
Would you like me to call you to resolve the iPad issue? It came across on my screen that you would prefer a phone call.
If you would like, we could get this resolved very quickly over the phone.
Let me know when you are available to troubleshoot the issue again, I am free all day today!