Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer a phone call or remote session to make things quicker and easier.
Can you please unplug the sling box and your router for about 5 seconds, and then both power both back on and report back?
Ok, have you tried resetting sling box to defualts?
which model # ***** *****?
Do you have a PC available, we may need to reset it to factory defualts.
Ok. Do you know how to connect to the slingbox's config?