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Hi, and thank you for asking your question.
What's the model of your HP printer, please?
May I set up a quick, secure remote session to check the issue now?
Please reply back using the box below. Thank you.
OK; what exactly happens when you try to print out your pictures now? Do you get any error, or do they just get stuck in the print queue?
Hmm; may we go ahead with a remote session for me to check the issue? I'll waive off the remote fee for you as well; let me know.
No issues, will close out this question now - please do not reply back any further. Thanks.
I have sent in a request to close out your question and account now. Once again, do NOT reply any further on this page; thanks.