Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
How far is the tv (roku) from your router?
actually i'm not sure
Can you estimate?
Can you try plugging the stick into a tv that is closer to the router, and let me know if it finds any networks there?
I am at work now. i'll try tonite. thx
You're welcome, please keep me posted.