How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Network Architect
Category: Networking
Satisfied Customers: 11655
Experience:  25+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt. Certified Network Engineer/Architect
Type Your Networking Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

I have the same problem as described in the question shown.

Customer Question

Customer: Yes, I have the same problem as described in the question shown. My wireless network connection to my HP 1055cm designjet no longer works. I think the IP address or drivers have been corrupted. This is the 2nd time this has happened and I want to use my crossover cable to print to my plotter. I am using windows 7, 64bit machine.
JA: Thanks. Can you give me any more details about your issue?
Customer: When I send a PDF drawing file to the plotter, I get an error message and it does not print.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Networking Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Yes, that will be fine. Thanks
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Networking
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I will be helping you with your question today.

Customer: replied 1 year ago.
Michael,Thank you for your help. I was out yesterday. My HP laptop (windows 7) was connected to the plotter (HP 1055cm) wirelessly. I had Geeks on Site connect it up after it went offline in 2013. They saved the drivers in a folder and I have kept them in the same place. For some reason it has gone offline again. Last time we reset the IP address and reloaded the drivers to get things working. I would guess this is a similar situation. I did not do anything unusual. I do not use the plotter on a weekly basis. Can you help me go through the steps to reset the IP address or whatever I need to do to get the plotte back online.
Customer: replied 1 year ago.
How does this process work? Is it all through email whenever people get a chance to do it with much time between messages or do we talk on the phone to resolve the problem. If so, you can call me at (541) 8**-****.
Expert:  Michael Hannigan replied 1 year ago.

Can you please provide a link to the original question to which you refer? That will help me to understand where you are in the course of troubleshooting.

Expert:  Michael Hannigan replied 1 year ago.

Based on your question - you want to use a crossover cable to print to the printer - it's not the best option usually - it's a little cumbersome to set up. But if you don't have another option, then you can do it - just make sure that the IP address on the printer starts with the same three out of four octets as your PC. For example.



Then you would want to assign an ip address to the printer that starts with the same numbers, but ends with a different one.


Then you can just add it as an IP printer.

Here is a blog post I wrote on how to do that:

Related Networking Questions