Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
To clarify, this is justanswer.com, a paid support site.
There is a fee for this service - vizio would not help as it is a network issue not a tv problem. Do you wish to continue?
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I'll opt out, and you may cancel/refund through the help page.