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Ask Mike the Mac Medic Your Own Question

Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8689
Experience:  Network consultant for over 20 years.
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My name is ***** ***** M.. I purchased the McAfee Total

Customer Question

Customer: Hi. My name is ***** ***** M.. I purchased the McAfee Total Protection plan and I don't know how to download it. Any suggestions.......?
JA: Thanks. Can you give me any more details about your issue?
Customer: I tried after I bought it and the program, then I checked with MVT and they said the program was not downloaded.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Networking Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: How long?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Networking
Expert:  Mike the Mac Medic replied 11 months ago.

What version of Windows?

Customer: replied 11 months ago.
Windows 10
Customer: replied 11 months ago.
Is that what you meant?
Expert:  Mike the Mac Medic replied 11 months ago.

You should have received an email with download instructions. Do you see it?

Customer: replied 11 months ago.
No, I did not get an email with instructions.
Expert:  Mike the Mac Medic replied 11 months ago.

Go here and click on Account or Billing and put in your information: