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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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We are having a problem where no one can access outside

Customer Question

We are having a problem where no one can access outside internet but I can from the server. Would this be a sonicwall problem?
Submitted: 11 months ago.
Category: Networking
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.
Please, follow the instructions below on one of the problem computers on your network:

- Hold down the two following keys at the same time: Windows key and the letter R
- In the box that comes up, type: cmd
- Click the Ok button.
- In the black window, type the following and press Enter: ipconfig
- Press Enter
Question #1: What is shown for the IP Address, Subnet Mask & Default Gateway?
- In the black window, type the following and press Enter: ping 4.2.2.3
Question #2: What does it say, replies or request timed outs?
- In the black box, type the following and press Enter: ping red.com
Question #3: What does it say, replies or request timed outs?
I will be standing by.

Thank you,
Jason