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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Unable to setup my new HP laptop because I'm being asked wi

Customer Question

Unable to setup my new HP laptop because I'm being asked for my wi fi password, which apparently I have in order to use my old Compaq laptop, which is what I'm using to write this message. I don't remember the password ***** I used when the Netgear router was originally installed in 2007 and I can't find it written down anywhere. At 77 years of age this is not unusual, although very frustrating. How can I retrieve my old password??
Submitted: 11 months ago.
Category: Networking
Expert:  Byron replied 11 months ago.

Hi Angela. Can we do a screen sharing session and I'll be able to locate your wireless password ***** you?

Expert:  Byron replied 11 months ago.

.