Customer: I have a Time Capsule that serves as my LAN
router. We were away for Christmas, and when we returned, the yellow light was blinking and we have no network service in our house. How do I re-boot, or what else should I do?
JA: Thanks. Can you give me any more details about your issue?
Customer: I don't know what else to tell you. We have had wireless network service for our laptops through this device for years. Now we don't have it. When the Time Capsule is working properly, we have a green light on the front. When it isn't working, we get a blinking yellow light.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Mac Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I'm willing to wait, but I would pay only if it fixes the problem. Is this okay?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.