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I would like to add my own possible way of getting the control of your Samsung DVR unit back again:
Turn the device OffWait 2 minutesPress and hold down, at the same time, the three buttons for POWER, HOME, & VOLUME UP.Keep holding those three buttons down for a while.When the recovery menu comes up, select Factory Reset, and activate the reset using the HOME button.(This will erase everything)Wait a bit... by and by the Samsung ought to be reset to factory defaults and be usable again, perhaps the admin password ***** once again be the default '4321' value also.If this does not work, then you may indeed have no other options than to contact a dealership of this Samsung product... if you want the location or contact info for such a dealership, please let me know your locale by zip code or town/city and state, and I will research that info for you.
Give them a call at 1-***-***-****