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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8698
Experience:  Network consultant for over 20 years.
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Does Samsung 4K work with AT&T U-Verse using HDMI?

Customer Question

does Samsung 4K work with AT&T U-Verse using HDMI?
Submitted: 11 months ago.
Category: Networking
Expert:  Viet - Network Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Are you trying to connect cable on the TV?

And/or are you trying to connect the Internet on the TV?

What's the model of your AT&T Uverse modem/router device?

Please reply at the box below. Thank you.

Customer: replied 11 months ago.
VIP2250 for U-Verse Box I'm already hooked up for picture but no sound is coming out, I tried to unplug both HDMI and Power cord for 10mins the plug power back in the HDMI back with no luck.
Customer: replied 11 months ago.
cable,internet is already hooked up as well
Expert:  Viet - Network Tech replied 11 months ago.

I'm sorry; I'm the network tech, so let me open the issue to the TV techs. Please do not wait; you will get an email when there is a response from another tech. Thank you.

Expert:  Mike the Mac Medic replied 11 months ago.

Under the "Options" Menu there is "Audio Options" and under that menu, there is a setting for Digital vs Analog Audio. Try setting back & forth and see if the "other" setting cures your issue. You may have to set it to Stereo or let me know what the other options are