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Ask Byron Your Own Question

Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2048
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
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How do I find the password "guest"

Customer Question

How do I find the password ***** my "guest"
Submitted: 11 months ago.
Category: Networking
Expert:  Byron replied 11 months ago.

Hi Deb. My name is***** you for your question and the opportunity to assist. Is the computer you are using now connected

wirelessly? We can get the password ***** it.

Customer: replied 11 months ago.
I am on my secured network
Expert:  Byron replied 11 months ago.

Thanks. Can we do a screen sharing session and I can help you directly?

Customer: replied 11 months ago.
Expert:  Byron replied 11 months ago.

Click the link below. On the page that opens click the green I Agree button to start the connection download. Run or Open the file when downloaded. If Windows asks, Allow the program to make changes. When the file has loaded we should be connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=9626e20d-5222-4387-8de6-be1652c9dfc9#

Customer: replied 11 months ago.
it's asking for a computer name
Expert:  Byron replied 11 months ago.

The file that gets downloaded is called Elsinore.ScreenConnect.Client. It will be in your Downloads folder. You shouldn't be asked for a computer name.

Expert:  Byron replied 11 months ago.

A reset would be the only way to retrieve the password. If you change your mind and would like to do it later that is not a problem as these questions don't close.

Have a happy holiday and if you could take a moment before leaving to provide a rating using the stars

at the top of the page it would be much appreciated.