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IT Miro
IT Miro, Computer Scientist
Category: Networking
Satisfied Customers: 2935
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Trying to connect designjet 1050c to new pc with windows 10

Customer Question

Customer: ***** ***** trying to connect designjet 1050c to new pc with windows 10
JA: Thanks. Can you give me any more details about your issue?
Customer: it is a used machine were do I get driver downloads
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Customer: yes
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Submitted: 11 months ago.
Category: Networking
Expert:  IT Miro replied 11 months ago.

Hello! My name is*****

The driver download page for Designjet 1050c printer is this one:

http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=57746&swLangOid=8&swEnvOid=2030

However, as you can see, Windows 10 is not listed there. I have checked with the list of compatible HP printers. Unfortunately, Designjet 1050c is listed as not supported by Windows 10.

See that by clicking on this link:

http://support.hp.com/hr-en/document/c04658195

and then click on the HP Designjet printers category.

I am very sorry to bring you the bad news! You can continue to use your Designjet 1050c printer on your old computer where it worked fine.

If there is anything else I can do for you, let me know.

Regards,

IT Miro

Customer: replied 11 months ago.
I do not have the old computer can I change the operating system on this computer to something that is compatable
Expert:  IT Miro replied 11 months ago.

Did your new computer come with Windows 10 installed, or you upgraded it to Windows 10 from the previous Windows version?

Customer: replied 11 months ago.
it came with windows 10
Expert:  IT Miro replied 11 months ago.

It may be possible to manually install an older Windows version.

Do you remember which Windows version was installed on your old computer?

Expert:  IT Miro replied 11 months ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Expert:  IT Miro replied 11 months ago.

Hello!

Let me know if you were able to receive my messages.