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arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 983
Experience:  MCSE, RHCE, IBM System X Server Certified
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After upgrading computers to windows 10 I am unable to see

Customer Question

After upgrading for work computers to windows 10 I am unable to see the other networked computers.
Submitted: 11 months ago.
Category: Networking
Expert:  arsufi replied 11 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi replied 11 months ago.

It would be better if we can start a remote session as it helps to view your desktop and can work with you in real time.

If you are ready please download and install tool from below link

http://www.justanswer.com/remotedesktop/join.aspx?Session=98a46ace-b925-4aa5-8bb2-39d29f83b1f2

Procedure:

1: Click Above link

2: Click I Agree button

3: Click Download

4: Double click downloaded file to run

Expert:  arsufi replied 11 months ago.

Are you still there

Expert:  arsufi replied 11 months ago.

If you are good at computer, you may do these settings to make visible your computer back..

1: Open Control Panel

2: Open Network and Sharing Center

3: Click change advanced sharing settings (top left)

4: According to the mode of connection you selected(Home / public), you may turn on these sections..

a: Turn on Network Discovery

b: Turn on Printer and File sharing

c: Click Save Changes

Note: You may do the settings for both Home and Public if you don't know to which section your home network is conneced...

Check other machines can access the files on this computer once this settings have made

Update status

Fiyaz

Customer: replied 11 months ago.
I tried all that. It still doesn't find the server
Expert:  arsufi replied 11 months ago.

By the way, does other computers see each other?

Expert:  arsufi replied 11 months ago.

It would be better if we can start a remote session as it helps to view your desktop and can work with you in real time

Expert:  arsufi replied 11 months ago.

Please let me know if you are available now

Customer: replied 11 months ago.
Fiyaz,
Your answer was text book. We had already tried this well before asking your company. This did not work.
The answer to the problem was found in this Cnet post.
http://www.cnet.com/forums/discussions/win-10-homegroup-issues/
Expert:  arsufi replied 11 months ago.

Dear sir,

Are you available at this time

Expert:  arsufi replied 11 months ago.

Does work computers comes under domain?

Also clear me, does this problem exist on a single computer or widely on all windows 10 computers